Legal
Refund & Cancellation Policy
Trials
The 24-hour Origine TV trial is free. No payment is collected for trial access.
Cancellations
You may choose not to renew when a plan ends. Mid-cycle cancellations do not automatically generate partial refunds unless agreed in writing by Origine TV support.
Refund requests
If activation fails due to a verified issue on our side and we cannot restore service, contact support@originetvs.com or WhatsApp within 24 hours of purchase for review.
Chargebacks
Please contact Origine TV before filing a dispute so we can resolve delivery or access problems quickly.